Organized more than 25 years of zoning and municipal records into a searchable GIS-linked information system.

Improved website usability through information architecture, content organization, and navigation planning.

Mapped workflows and documented operational processes to improve consistency, usability, and internal communication.

Created website content, SEO articles, and educational resources designed to improve clarity and engagement.

Combined multiple websites into a unified platform that simplified navigation and reduced content duplication.

Supported healthcare marketing, physician research initiatives, patient education, and electronic medical record conversion.